Social network you want to login/join with: Senior Field Technician – BESS, Frosinone Client: Jinko ESS Europe Location: Frosinone, Italy Job Category: Other EU work permit required: Yes Job Reference: 8619319267885580288337162 Job Views: 2 Posted: 26.04.2025 Expiry Date: 10.06.2025 Job Description: Do you want to work in a company leader in the renewable energy market? This position is what you are looking for Join an incredible team at the top manufacturer Role: The Field Application Engineer/After-sales Engineer is responsible for technical support with onsite activities and remote work with customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ to provide efficient and satisfactory service to our customers in the EU. Key Responsibilities: Manage and apply technical skills in field operations, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales issues to minimize downtime and optimize fault resolution, maintaining good relationships with customers and sharing information with relevant teams. Supervise and evaluate product performance, collaborating with monitoring teams to analyze operational data and assess performance, working closely with HQ and the EU technical team. Identify technical solutions in collaboration with HQ for swift resolution of technical problems. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities on-site. Support help desk team with phone assistance and ticket management. Skill requirements: Electrical certificate compliant with local law. Skills in operating basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams or relevant work/study background. At least 2 years of onsite work experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, and Writing), capable of writing formal manuals in English. Additional responsibilities include: HSE and PPE management under the guidance of the HSE Manager to ensure safety compliance. Spare parts and resource management, including finalizing spare parts lists, managing obsolescence, and ensuring resource availability. Managing mini stocks, spare parts receipt, consumption, delivery, and planning. Coordinating with technical and training teams to align field operations with service quality standards. Collaborating with local service teams and liaising with EU/HQ technical teams on technical issues and parts compatibility. J-18808-Ljbffr