Job Opportunity: Service & Support Engineer - Italian Branch For our Italian Branch located in Caponago (MB), we are seeking a committed and proactive professional to join our team. We are a worldwide leader in reciprocating compressors, looking for a young resource with several years of technical and commercial experience in service/aftermarket of mechanical machinery, preferably rotating equipment. The position is part of the Service Division, with the objective to support business development and organizational growth through new customer acquisition and expanding our service portfolio. Main Responsibilities: Coordinate the field service team (internal/external) Provide 1st level technical support for FSR and BCIT activities Coordinate workshop resources and plan workshop workload Ensure project execution (Parts, Field Service, Repair) according to customer specifications, industry norms, BC standards, policies, procedures, and ISO9001 standards, on time and within budget Evaluate costs for Field Service and Workshop activities Assist, evaluate, support, and oversee external service organizations Identify, recruit, and maintain relationships with suppliers Develop strategic partnerships to achieve business targets Coordinate customer support and order management teams Candidate Profile: 5-10 years of experience in a similar role and market, preferably reciprocating compressors Full understanding of maintenance and repair jobs Knowledge of SAP (R3 or S/4 HANA) Business fluent in English, both oral and written We are looking for: A team player in a multicultural, international, and local workshop environment Customer satisfaction-oriented Effective management of customer claims Persistent and target-driven Ability to manage multiproduct and service orders Willingness to travel domestically and internationally Availability for field activities Trustworthy, proactive, self-disciplined, self-motivated, loyal We Offer: Structured induction process Flexible and hybrid working conditions Autonomous and diverse activities Opportunities for professional development and training A collaborative, family-like corporate culture Values that promote diversity A dynamic, international environment with committed colleagues We look forward to receiving your complete application documents. Please submit your application to Burckhardt Compression IT, located in Caponago (near Milan), Italy. Burckhardt Compression has been creating leading compression solutions for a sustainable energy future since 1844. As the only global manufacturer covering the full range of reciprocating compressor technologies and services, we set industry standards with our passionate and customer-oriented workforce. J-18808-Ljbffr