DTEK Dniprovskie Elektromerezhy is a leading energy company in Ukraine, which distributes electricity in the Dnipropetrovsk region and serves over 1.3 million customers. The Company's employees provide light and comfort in the homes of Ukrainians every day, and enterprises with the opportunity to work and develop. We are looking for a Contact Center Operator. With Us You Will Get Official employment, decent salary and bonus based on work results; Convenient work schedule (day/night/48); Paid vacation and sick leave; Health insurance; Possibility of booking; Friendly team. We will be happy to see you in the team if you: You have secondary, basic or higher education (junior specialist, bachelor, specialist, master); Are a PC user (Microsoft Office); Are fluent in the state language; Are responsible; Are diligent; Are stress-resistant; Know how to work in a team. Your Main Tasks Will Be Satisfying the client's information needs and processing client requests according to a given scenario; Ensuring the implementation of the basic principles of interaction with clients according to the rules and standards of communication; Receiving and processing all incoming requests received by the contact center (calls, personal account, website, Facebook, Viber, e-mail, etc.). By submitting your resume for a vacancy, you consent to the use of your personal data by the company within the framework of current Ukrainian legislation. The company guarantees confidentiality. Please note that feedback on the results of the vacancy review will be provided within two weeks in the event of a positive decision on your candidacy. Our energy brings light and warmth to people J-18808-Ljbffr