Sick Leave Management Administrator (Health Services) CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT: 2501041 Sick Leave Management Administrator (Health Services) Job Posting 15/Apr/2025 Closure Date 15/May/2025, 9:59:00 PM Organizational Unit CSLH Job Type Non-staff opportunities Type of Requisition PSA (Personal Services Agreement) Grade Level N/A Primary Location Italy-Rome Duration 11 months Post Number N/A IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device. FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture. Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply. Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values. FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will undergo rigorous reference and background checks. All applications will be treated with the strictest confidentiality. FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations. Organizational Setting The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to more efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind. The FAO Health Services (CSLH), which is a part of the Logistics Services Division (CSL), provides preventative medical, counselling and occupational health services to FAO employees and their dependents, and advice on all health related matters to the Organization. Within the Health Services, the administrative team is responsible, among other services, for monitoring and recording certified sick leave requests from FAO staff worldwide. The function contributes to ensuring effective management and control of absences for health reasons and supporting return to work to maintain a healthy productive workforce in the Organization. The Sick Leave Management consultant works in conjunction with the Sick Leave Management colleagues to ensure up to date information and adherence to the rules as outlined in the manual section, within which professional integrity and confidentiality are amongst the highest requirements. The position is located in the Health Services of the Logistics Services Division at FAO headquarters in Rome, Italy. Reporting Lines The Sick Leave Management Administrator works in close collaboration and under the oversight of Sick Leave Case Manager and reports directly to FAO Deputy Chief of Health Services or his/her designate. Technical Focus Communication, data entry and production of simple reports related to absences for health reasons. Tasks and Responsibilities Under the direct oversight and in support of CSLH Sick Leave Case Manager staff: Act as a case manager liaising among CSLH, CSH, Affiliate Workforce Services and the patient to facilitate request processing; Prepare long-term sick leave cases ensuring compatibility of the process with the relevant FAO rules and regulations; Monitor on a daily basis incoming certified sick leave requests, for validation and referral to medical doctors as necessary; Record data and supporting medical documentation in the medical system (Cority); Liaise with employees and managers as necessary to clarify requests, respond to queries and ensure the necessary documentation is submitted; Prepare documentation and produce reports on sick leave; Prepare and attend weekly meetings with CSLH doctors to monitor cases; Provide activity reports to supervisor at least once a month; Perform other duties as required. CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING Minimum Requirements University degree or specific technical specialization, in business administration/international relations/economics or related fields; Two years of relevant experience in office support work; Working knowledge (proficiency – Level C) of English. FAO Core Competencies Results Focus; Teamwork; Communication; Building Effective Relationships; Knowledge Sharing and Continuous Improvement. Technical/Functional Skills Work experience in more than one location or area of office-administrative work; Good knowledge of the UN System internal policies, practices, and procedures including dealing with sensitive and confidential information is highly desirable; Proven ability to plan and prioritize own work, and to work independently; Knowledge of the MS Office applications, Internet and office technology equipment; Additional training or certification in Microsoft Office applications and healthcare database systems are added advantages. Selection Criteria Intermediate knowledge (intermediate proficiency - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish) is considered an asset; Knowledge of Italian (Level C) would be considered an added advantage; Knowledge of United Nations Human Resources rules would be considered an added advantage. Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency. ADDITIONAL INFORMATION FAO does not charge any fee at any stage of the recruitment process (application, interview, processing). Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list. Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/. For more information, visit the FAO employment website. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. HOW TO APPLY To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills. Candidates are requested to attach a letter of motivation to the online profile. Once your profile is completed, please apply, and submit your application. Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications. Incomplete applications will not be considered. Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application. Only applications received through the FAO recruitment portal will be considered. Your application will be screened based on the information provided in your online profile. We encourage applicants to submit the application well before the deadline date. If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp. FAO IS A NON-SMOKING ENVIRONMENT J-18808-Ljbffr