MSC Cruises, the world's 3rd largest cruise operator, is embarking on an ambitious 10-year investment plan of €13.6 billion. This plan encompasses the construction of up to 17 new digitally advanced ships, state-of-the-art terminals, and other pivotal assets.
Joining MSC Cruises means stepping into a dynamic, international setting with the autonomy to shape and define the digital future of our organization. With the backing and breadth of a rapidly evolving global business, our environment is international, fast-paced, highly collaborative, and meritocratic.
We are on the lookout for a Business Analyst IT HR for our Naples office, our primary service delivery hub.
He/she will have a strong background in Human Resources processes and a keen interest in HR technology.
Ideally, he/she also has experience with SuccessFactors or a similar HR software platform.
* Experience in highly complex companies and/or experience in the cruise world is an asset;
* Experience with the Success Factor platform and/or Learning and development platforms is an asset;
* Fluent in English, both written and spoken;
* Bachelor's degree in Business Administration, Human Resources, or a related field. Master's degree preferred;
* Proven experience as a Business Analyst with a focus on HR processes;
* Ideally, experience with SuccessFactors or similar HR software platforms;
* Strong analytical skills and the ability to translate complex data into actionable insights;
* Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams;
* Knowledge of project management methodologies is a plus;
* Strong attention to detail and problem-solving abilities;
Responsibilities:
* HR Process Analysis: Collaborate with HR stakeholders to understand and analyze their processes, identify areas for improvement, and recommend solutions to streamline workflows and enhance efficiency.
* Data Analysis: Gather and analyze HR data to provide insights and support data-driven decision-making. Ensure data accuracy and integrity in HR systems.
* Requirements Gathering: Work closely with HR teams to elicit, document, and prioritize business requirements for HR projects, ensuring alignment with organizational goals.
* System Implementation: Assist in the implementation of HR software solutions, with a focus on SuccessFactors or related platforms. Configure and customize systems to meet HR needs.
* Testing and Quality Assurance: Develop and execute test plans, perform system testing, and collaborate with HR and IT teams to ensure the successful deployment of HR technology solutions.
* User Training and Support: Provide training and support to HR users on new system features and functionalities. Address user inquiries and issues promptly.
* Change Management: Support change management efforts related to HR technology implementations, ensuring a smooth transition for HR staff and end-users.
VISA REQUIREMENTS:
* Right to work in Italy.
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