Our client is seeking a Customer Solutions Representative who thrives in a dynamic, fast-paced environment and possesses a comprehensive understanding of customer service principles and procedures. The ideal candidate will excel in resolving complex issues, demonstrating initiative, and providing exceptional customer support.
Job Title: Customer Solutions Representative
Location: Boise, ID
Pay Range: $18.11/hour
What’s the Job?
* Manage multiple tasks or cases simultaneously.
* Lead or contribute to projects for process and quality enhancement.
* Handle escalated cases and suggest improvements in post-incident reviews.
* Offer solutions and feedback based on analysis.
* Manage service requests of customers through different access channels.
What’s Needed?
* High school diploma or GED.
* Typically requires 3-5 years of call center experience, or a combination of experience and college-level education.
* Accuracy in data entry; computer proficiency and problem-solving skills.
* Strong verbal and written communication skills.
What’s in it for me?
* Weekly pay; direct deposit available.
* Medical, dental, and vision benefits offered.
* Dedicated Career Coach to assist you with your career goals.
* Free training to upgrade your skills, including a free college tuition program.
* Manpower is recognized as one of the World's Most Ethical Companies by Ethisphere.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr