Hospitality & Customer Care - Onsite - Position 16 BE SICILIAMIA: Make Our Moments, Your Moments At SICILIAMIA, we and our customers are united by a positive, dedicated approach to life, grounded in shared values and common outlook. As an international start-up, together, we embrace a lifestyle of purpose, connection, and the pursuit of meaningful experiences. Our choices are made with care and integrity, reflecting a commitment to doing things right. It's more than just a brand; it's a way of life that celebrates authenticity, thoughtful living, and a drive to explore and grow. In this journey, we and our community share the SICILIAMIA lifestyle — rooted in values, driven by experience. Position Description You will be based in our Ragusa office. We want energetic and passionate people with a burning desire to create & innovate who are willing to experiment. We are seeking highly motivated professionals looking to gain internship experience in the sector of Hospitality and Customer Care. Your day-to-day tasks would involve understanding the customers' expectations to determine what they are drawn to and making sure that customer communication, as well as inquiries, go smoothly. In addition, you will help us set up our Hospitality and Event Management software tools and assist us with your travel agency acquisition. This internship takes place in Sicily from March-April 2025 for 3 up to 9 months. Requirements Skills: Splendid communication skills (written and verbal) A sense of customer relationship Good at organization and prioritizing tasks Eager to support us with ideas to improve our efficiency Independent and team player worker Analytical mindset and critical thinking Entrepreneurial problem-solving approach Qualifications: Ability to create appealing material for Social Media Basic experience in Social Media and Marketing Interest and basic experience in hospitality Ability to think both creatively and strategically Responsibilities: Setup Event management and Hospitality (PMS) tools Help with Travel Agency acquisition Improving processes and incorporating structures Writing blogs and articles Corporate and Brand communication Dealing with inquiries Combining work placement with pleasure, exploring Sicily's beauties. Getting deep insights into the environment of a startup building a high-quality brand. A truly international, English-speaking team. Dynamic, friendly and professional working environment. Implementation and improvement of your skills with instant feedback. Learning how startups work from the inside. As payment, we participate in the Erasmus Internship Program. J-18808-Ljbffr