Business Analyst -(E-commerce and Supply Chain) - Italy
Permanent Job
Who are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews: During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
We look forward to meeting you!Job description
Join us as Business Analyst - eCommerce and Supply Chain - remote from Italy!
Join our dynamic and growing team!
Start a new adventure in an international and fast-paced environment where you will have the opportunity to shape the future of eCommerce systems and processes in a cutting-edge organization.
As a Supply Chain Business Analyst - eCommerce, you will play a key role in implementing and optimizing eCommerce platforms. You will bridge the gap between business and IT teams, ensuring that business strategies and requirements are effectively translated into actionable IT solutions. This role involves analyzing and documenting eCommerce processes, integrating new platforms with legacy systems, and ensuring alignment with the overall IT strategy.
Your missions:
* Analyze and document business processes and requirements related to eCommerce solutions.
* Implement and optimize eCommerce platforms, integrating them with existing systems.
* Collaborate with cross-functional teams to identify process gaps and areas for improvement.
* Support strategy development and the Product Owner in refining and enhancing the product.
* Create and deliver comprehensive training materials tailored to specific product areas.
* Conduct troubleshooting and resolve issues as part of the third-level support team.
* Drive improvements and explore opportunities for process automation and system enhancements.
* Design business scenarios and use cases, focusing on product adoption and value maximization.
Your profile:
* Functional knowledge of supply chain flows, particularly in eCommerce.
* Experience with eCommerce platforms such as Commercetools, Magento, or Shopify.
* Experience with OMS platforms such as Manhattan Active Omni, IBM Sterling, or Microsoft D365 IOM.
* Experience in Agile/DevOps environments, using design thinking methodology.
* Strong communication skills to engage with stakeholders and collaborate across teams.
* Ability to analyze, document, and optimize business processes and systems.
* Fluent in English (other languages are a plus).
* Previous experience in a global environment and virtual team collaboration.
* Strong interpersonal skills and the ability to work with diverse technical configurations.
What we offer:
* An international environment with opportunities for growth and development.
* Robust training opportunities through our internal Academy and knowledge-sharing initiatives.
* A supportive workplace that fosters trust and collaboration.
* Flexible work options (hybrid work policy).
* Competitive benefits, including health insurance, wellness programs, and more.
Join us and take the next step in your career with a company committed to innovation, employee development, and making a meaningful impact in the eCommerce space.
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