About SVP Worldwide:
We are the world's largest consumer sewing machine company, with a history spanning over 170 years. Our four iconic brands - SINGER, HUSQVARNA VIKING, PFAFF, and MySewNet - have delighted consumers for generations.
Our global sewing machine industry is experiencing renewed growth, expected to grow at 6.7% annually. With a product portfolio inclusive of sewing machines, accessories, notions, garment care products, and software, it's an exciting time to join our team.
We have a presence in multiple regions, including the US, Europe, and Latin America. Our corporate headquarters is located in Nashville, TN (USA), and we have regional headquarters/sales offices in Milan (Italy) and Mexico City (Mexico). We also have 140+ US retail stores in 36 states, manufacturing facilities across Asia and Latin America, multiple R&D centers, a software development center in Europe, and a global supply chain with distribution centers in all regions.
We continue to weave our culture into the fabric of our team members by living out our core values of Integrity, Trust, Teamwork, and Customer Focus. As our industry continues to grow, there are vast opportunities for new team members who share our commitment to delivering the world's finest sewing and crafting products, services, software, and a frictionless customer experience.
About the Position:
The EU Logistics Team manages the 3PL activities and cooperates cross-functionally with other functions such as Sales, Manufacturing, Demand Planning, Quality, and Finance to support sales products initiatives, process improvement, and cost saving according to SVP's Strategic Principles.
As a Logistics Specialist, you will report to the Supply Chain-Logistics Europe Director and be responsible for supporting the rest of the Logistics Team on the entire Outbound process, order management activities, distribution process, and reverse logistics. You will also work closely with the Logistics Outbound Specialist and Logistics Import/Export Specialist on the outbound/inbound processes to share information useful for daily tasks.
* You will follow the entire distribution process and daily contact with 3PL providers in Poland and Spain to check the order preparation and transportation activities, monitoring sales orders to prevent risk of missing revenue.
* You will provide daily transportation & outbound reporting overview to monitor the service level of 3PL (order preparation, delivery time, accuracy, POD) and communicate constantly with subsidiaries/Customer Service to make them aware about their order status.
* You will oversee the booking and tracking of all outbound shipments, ensuring all orders are delivered safely and timely.
* You will handle Claims and root cause analysis with 3PL providers. Manage problem-solving with internal customers and the 3PL.
* You will manage return shipments (reverse logistics).
* You will create invoices for Export procedures.
* You will manage transfer orders between 3PL plants, Work Orders, and Kitting according to Demand Planning instructions.
* You will manage purchase orders to EU Suppliers according to instructions received from Demand Planning Team.
Qualifications/Requirements:
3+ years' experience in international logistics.
Experience in Import-Export procedure non-EU countries.
Knowledge in order preparation process, pick-pack, goods customization, and domestic and international transportation.
Familiarity with working in a team environment and cooperative approach.
Excellent communication, problem-solving skills, and attention to detail.
Ability to prioritize activities.
Ability to work well in a fast-paced environment.
Excellent knowledge of MS Excel.
ERP: AS400 experience is a plus.
English level: B2-Upper Intermediate. All communications and meetings are performed in English language.
Spanish or German language knowledge are a plus.
Work Environment:
This role works in a typical office environment and occasionally in a mobile office. Opportunity to benefit from Smart Working (max 2 days/week).
SVP Worldwide Strategic Principles:
* Product Portfolio: evolve the entire product portfolio to grow the connected consumer experience.
* Digital & Direct Sales: grow our direct-to-consumer and our digital product sales.
* Sewing and Beyond: leverage the Singer brand, capturing opportunities in the sewing market and beyond.
* Operational Excellence: maximize profitable growth through deploying continuous improvement of KPIs.
* Our People: provide an environment that empowers people to grow both personally and professionally.