Role:We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.You are directly onsite with our customers and working on incoming tickets of your users:Setting up PC workplacesInstallations, migrations and rolloutsUser administration via Active DirectoryUser support with MS Office, Windows and other software issuesDeal with stock / asset managementProvide support on meeting room / conferencing roomProvide smart hand support for Server and network devices You are exiting your users with creative solutions and a service-orientated approach.Location: Rome (South Rome) - fully onsiteRequirements:2 years of IT experience in enduser support within corporationsFamiliarity with ticketing systemExperience in OS, Apps and H/W installation and troubleshooting depending on project productsGood English and fluent Italian languagesExcellent time management skillAbility to build relationshipsBenefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programTicket Restaurant (Edenred, Sodexo, UP)/ Meal VoucherBe part of UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.