Mission He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of SE products installed at the customer’s site. He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers. What will you do? • Initiates contact, develops relationship, discuss pain points and generates demand. • Knows where to be to create business opportunities, develop market networking activities to better understand accounts needs • Educates customers on all SE products and services with special attention on recurring and digital offers • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...) • Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit. • Provides monthly forecasts, using BFO, and summaries in a timely manner. • Participates in the preparation of analysis and reports on field service performance. • Provides precise and timely information to Tender team to prepare sales quotations and proposals • Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds. • Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities. • Is “feeding” the Field Services Marketing leaders with Offers feedback, customer needs and installed base data • Coordinates and/or attends trade shows and marketing/sales seminars as needed What qualifications will make you successful? • A solid technical sales experience • Account management skills, ability to build a sustainable and reliable relationship with customers • Ability to leverage technology • Ability to influence and convince others, to promote our offers and get them to support influencing other decision makers. • Active Listening • Energetic, outgoing, proactive and have attention to prospecting and networking • Excellent verbal and written communication skills including C-level customers • Proficient in Microsoft Office suite and ERP/CRM related tools