About the Role
As an Area/Shift Manager at Amazon, you will lead a large and diverse team to ensure your area of the business keeps pace with demand.
This hands-on role offers the opportunity to learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
Key Responsibilities:
* Promote a culture of safety and wellbeing
* Analyze and implement corrective actions to maintain quality and productivity levels, and meet business objectives across all shifts
* Support and lead a team, handling administrative work while building and supporting a strong team culture
* Analyze performance and suggest process improvements to optimize work and improve customer service
* Collaborate with other managers to standardize shift processes
A Day in the Life
You will work shifts and be based at one of our operational sites. Your main focus will be maintaining safety standards within your team and across your site.
You will also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
About the Team
Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses.
We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the customers' hands.
Our goal is to make the delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
Team Focus
* 'Under the roof' associates process millions of products for dispatch to our delivery teams
* 'On the road' people work with Amazon Flex - a network of delivery contractors
Qualifications
To be considered for this role, you must have:
* University degree (Bachelor's or Master's degree), completed before start date
* Advanced proficiency in written and verbal English and local language
Preferred qualifications include experience in communicating with stakeholders, logistical working environments, and MS Office suite proficiency.