General Information
Reference: SA115-M005-2018-1190
Job Title: Shop Assistant
The Shop Assistant is responsible for assisting customers during the purchase process. S/he provides a service to customers in accordance with the given guidelines and the business objectives. The role has two main objectives:
1. S/he assists the customers in accordance with the service model, quality standards, retail guidelines, and Brand philosophy.
2. Achieving the business objectives both individually and in a team.
S/he reports to the Floor Manager.
Responsibilities
1. Pursue the specific objectives assigned by the Store Manager/Floor Manager to contribute to the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image).
2. Follow and apply the Brand guidelines in relation to the standard service model and the required level of relationship with the customers.
3. Perform the duties assigned by the Store Manager/Floor Manager, related to the needs of the stores, for instance:
1. Manage the warehouse properly organized (size, type, style, color, or product code).
2. Take delivery of goods and supplies in a timely manner.
3. Define and mark the alteration lines to fit garments on the customer's body.
4. Ensure that all merchandise is properly displayed and organized, taking care of the visual merchandising, both in store and in windows, following the VM guidelines.
5. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
4. Follow the procedures in full compliance with all the assigned activities.
5. Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers.
6. Perform other duties as assigned by the Store/Floor Manager related to the store activities.
Contract
Temporary Contract
Contractual Hours
Full-time
Workplace
Europe, Italy, Campania, Napoli
Job Location
Via Gaetano Filangieri, 69, 80121 Napoli NA
Candidate Criteria
Minimum Level of Education Required
03 - Associate's Degree / College Diploma / A-Level Equivalent
Minimum Level of Experience Required
Associate
Languages
English (B2 - Professional Working Proficiency)
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