Academic Operations and Relations Specialist
LOCATION
Full Time
Position Overview:
We are seeking a dynamic and dedicated Academic Operations and Relations Specialist who will play a crucial role in supporting our faculty and ensuring a seamless operational experience. This role is pivotal in preparing and conducting classes, building relationships with external partners, and providing comprehensive support to our students. You will be a key representative of CIID, fostering connections between faculty, students, and local partners, while also supporting various CIID activities and events.
Key Responsibilities
External Relations and Partnerships:
* Identify and cultivate relationships with local government organisations, social and business partners.
* Coordinate student interviews, collaboration projects, and industry projects with external partners.
* Act as the primary representative of CIID in communications with faculty, students, and partners.
* Facilitate partnerships that enhance educational experiences and opportunities for students.
Student Support and Administration:
* Provide administrative support to students, addressing inquiries and resolving issues on topics such as tuition payments, visas, and accommodation.
* Assist students in finding creative solutions to challenges encountered in class or in life.
* Support students in navigating school policies, procedures, and resources.
Additional Responsibilities:
* Assist with other CIID activities, including pop-up schools, innovation projects, and NEST incubator.
* Contribute to the planning and execution of CIID community events and initiatives.
* Assist faculty in the preparation and organisation of materials for classes.
Qualifications
* Strong organisational skills and operational discipline.
* Excellent communication skills in both Italian and English.
* Ability to build and maintain positive relationships with diverse stakeholders.
* Creative problem-solving abilities and a proactive approach to addressing challenges.
* Tolerance for ambiguity and a positive mindset in a dynamic work environment.
* Passion for education, innovation, and community building.
Personal Attributes
* Adaptability: Ability to cope with uncertainty and develop creative solutions, especially during our first year of operation.
* Interpersonal and Communication Skills: Exceptional interpersonal and communication skills.
* Cultural Sensitivity: Respect for diverse cultural backgrounds and ability to collaborate positively in an international environment.
* Proactive and Independent: Ability to work proactively and independently.
* Enthusiastic Support: Enthusiastic about providing high levels of support to faculty, students, and partners.
* Aligned Values: Commitment to creating a positive environment for students, faculty, and partners, aligned with the overarching goals of CIID.
Why Join Us
You will be a key member of our small, dedicated team, contributing to the vibrant and inspiring environment of our new school in Bergamo, Italy. This is a hands-on role where your efforts will directly impact the educational experience of our students and the operational efficiency of our initiatives. If you are passionate about education, have a knack for logistics, and thrive in a dynamic setting, we would love to meet you! Join us in our aim to foster innovation, support creative projects, and build a sustainable and regenerative future.
Apply Now
Send your Resumé, cover letter, and LinkedIn profile (if you have one) to
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