Our client, in South Burlington, VT is seeking a technical support representative to join their team. As a technical support representative, you will be the support person for those that are having trouble with their products or services they purchased and help them resolve issues.
Job Title: Technical Support Representative
Location: South Burlington VT
Pay Range: Tiered Pay out, Starting around 17.50 an hour, for the first 30-60 days then when training is complete, you move up to 18-19 an hour, then at 90 days 20-21 an hour.
What’s the Job?
* Be able to explain product warranties and answer service questions
* Enter service requests and calls into database
* Set up and call and make appointments for customers
* Actively listen and ask questions to determine the best outcome
* Use inventory control and shipping software to process orders
What’s Needed?
* Preferred at least 3-6 months experience in a similar field
* Able to handle sales, upselling, returns, warranties, and credits
* Ability to assemble and reassemble products and explain them
* Ability to communicate effectively
* Adequate attendance is needed
What’s in it for me?
* Competitive Wages
* Weekly Pay
* Access to free college and certificate programs
* Temp To Perm positions
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
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