We are looking for an Application Support & Asset Manager to join our pool of experts, reporting and interacting directly to the product manager.
The successful candidate will be responsible for managing and optimizing our stock and hardware assets to ensure efficient operations and support the organization's goals.
He/she will be supported by several communities of practice that will provide help when needed. Together with the team of analysts, and developers he/she will ensure the operation and improvement of the process flows which are key for the business of the different entities belonging to the MSC-Group.
Key Responsibilities
Inventory Management: This involves maintaining an accurate and up-to-date inventory of all stock and hardware assets. The asset manager ensures that all items are properly documented, categorized, and tracked throughout their lifecycle
Maintenance and Repairs: Regular maintenance and timely repairs are crucial to ensure the longevity and optimal performance of hardware assets. The asset manager schedules and oversees maintenance activities, coordinates with service providers, and ensures that all repairs are documented
Asset Tracking and Monitoring: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
Asset Tracking and Monitoring: Utilizing asset management systems to track the location, status, and usage of hardware assets. This helps in preventing loss, theft, and unauthorized use of assets
Disposal and Replacement: When assets reach the end of their useful life, the asset manager is responsible for their proper disposal or replacement. This includes following environmental regulations and company policies for asset disposal
Risk Management: Identifying potential risks associated with stock and hardware assets, such as obsolescence, damage, or security vulnerabilities, and implementing strategies to mitigate these risks
Reporting and Documentation: Preparing detailed reports on asset status, maintenance activities, and inventory levels. This information is used for decision-making and ensuring compliance with regulatory requirements
Functional support activities for the different applications used by the business
Daily support via Service Now
Handle incidents with the necessary priority
Discuss with stakeholders within IT
Perform root cause analysis and report for change or improvement if needed
Participate in a stand-by-system to guarantee the operational stability of the business
Qualifications and Experience
Required
Bachelor's degree in Business Administration, Supply Chain Management, or a related field
Proven experience in asset management, inventory management, or a similar role
Strong organizational and analytical skills
Excellent communication and negotiation skills
Proficiency in asset management software and tools
Ability to work independently and as part of a team
Analytical thinking skills
Problem solver, keen eye for detail
Good insight; can make the distinction between main and subsidiary issues
Customer focused & result driven
Fluency in English, both written and spoken
Following characteristics describe you perfectly: professional, motivated, assertive, proactive and eager to learn
You can create and maintain clear and accurate documentation, you are always ready to share knowledge and best practices with your colleagues
You don’t compromise where it concerns quality
Pro-active, change-minded, focused
You are a real team-player, self-motivated with high personal working standards
Flexible
What we offer
We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.
Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.