Role:You are directly onsite with our customers and working on incoming tickets of your users:Setting up PC workplacesInstallations, migrations and rolloutsUser administration via Active DirectoryUser support with MS Office, Windows and other software issuesYou are exciting your users with creative solutions and a service-orientated approachLocation: Spinetta Marengo (Alessandria) - fully onsiteEmployment contract: 1-year fixed-term (with possibility to turn it into permanent)Requirements:Previous experience in 2nd Level IT SupportFamiliar with ticketing systemsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsGood English and fluent ItalianBenefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programTicket Restaurant (Edenred, Sodexo, UP)/ Meal VoucherBe part of UsHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.