Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role In.Te.S.A. S.p.A. (a company of the Kyndryl Group), as part of its path of growth and positioning as an accelerator of digital transformation projects, is looking for a Solutions Consultant - Supply Chain & AI to be placed in the Solutions Organisation and to play an important role in the development of the company's positioning strategy and in the industrialisation of digital services offered in the B2B area, with constant supervision of the pre-sales phases. The Role The profile sought must have gained qualified experience in an academic environment or at leading information technology or service companies, innovative digital companies, consultancy firms, in the field of Data Analytics and AI and GenAI, and must have a basic knowledge of the digital supply chain, e.g. EDI services, B2B portals, TMS services, ERP Integration via API, etc. We are looking for a person with knowledge of the dynamics of managing complex projects at medium to large customers and the ability to handle the complexity of engineering digital products or services on enterprise target customers. Finally, a solid value base (fairness and clarity), entrepreneurial skills in carrying out one's work and the ability to build relationships with senior figures and client decision makers, the ability to influence and manage interdisciplinary teams, as well as the ability to liaise with colleagues and the various corporate bodies involved in the various phases of interaction with clients are required. Main Activities Industrialise the company's offering solutions to drive service improvement and the development of innovative solutions to better serve customers (from functional requirements through pricing/listing/business case management and supporting content creation). Assist in the management of business opportunities or critical projects on specifically selected prospects and customers, supporting the sales team in interacting with pre-sales/post-sales structures and technical areas. Coordinating the life cycle of digital services, from requirements to standardisation and sales, including market analysis, functional analysis, documentation and content for pre-sales, sales, marketing and technical teams. Representing the company and acting as a point of contact for customers and the various internal entities involved in the different contact phases from pre-sales to delivery and service, including participating in public events and conducting customer presentations and demos. Develop and cultivate relationships with relevant stakeholders (including C-Level) and build long-term relationships with customers, building their loyalty to the company. Assist in managing business negotiations and the end-to-end sales process. Mediate customer requirements with product roadmaps, and ensure customer satisfaction. Requirements Bachelor's degree in Engineering, Computer Science, Economics or scientific subjects. Thorough knowledge of data analysis, AI and GenAI topics and related linguistic and relational models. Experience in the management of SaaS solutions for enterprise customers; candidates with previous experience in digital product management will be valued more highly. Understanding of the core processes of companies operating in the Industrial and Logistics sector, both nationally and internationally. Excellent knowledge of the English language (minimum B2, C1 recommended). Excellent ability to use Microsoft Office, in particular Power Point and Excel. Nice To Have Experience in the management of regulated services and processes. Experience or training in inbound/outbound cycles of production and distribution companies. Knowledge in IT architectures and digital services used via APIs. Knowledge and experience in the use of Agile, Sprint, Scrum methodologies. Knowledge and experience in using Atlassian suite (Jira and Confluence) and Salesforce. What We Offer Young and dynamic environment. Highly flexible smart working contract. Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions. Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education. Location: Turin/Milan (with smart working contract) J-18808-Ljbffr