Orienta spa, benefit society, a Florence-based subsidiary, seeks an ADDETTO/A AL CUSTOMER SERVICE for a well-known jewelry brand.
The successful candidate will handle:
* Providing assistance to national and international customers via phone, email, and chat.
* Managing and resolving customer requests in a timely and efficient manner.
* Collaborating with other internal teams to address customer needs.
* Maintaining accurate records of customer interactions and updating CRM systems.
Requirements:
* Excellent English language skills.
* Good written and verbal communication skills.
* Able to work independently and as part of a team.
* Proficiency in using digital tools.
We offer: A long-term employment contract.
Working hours: Full-time, Monday to Friday.
Location: Sesto Fiorentino.