About Us
Sanipex Group offers a unique lifestyle proposition throughout the Middle East, Europe, Asia, and Africa. Our reputation has been built over 30 years through our Retail, Trade, Project, and Digital channels by offering a one-stop-shop for architects, interior designers, developers, retailers, and private clients alike.
We are a dynamic, creative team of people who are passionate about our customers and products. Our team enjoys comprehensive training programs to develop new skills and capabilities. You too can thrive in a positive, fun, and driven culture and take your career to new heights. We employ over 40 nationalities and are committed to inclusion and diversity.
About the Role
The Quality Manager (Italy) oversees the quality of all products manufactured in factories across Italy. The role is based in Borgomanero area (Novara province) with remote working while traveling to visit suppliers. This role involves managing new product development from a quality perspective, ensuring supplier selection aligns with company standards, identifying and resolving major quality issues, and following up on outstanding quality cases.
Key Responsibilities
* Supplier & Factory Quality Management:
o Oversee quality control processes across all Italian manufacturing partners to ensure compliance with company and industry standards.
o Audit and select suppliers based on their quality performance, production capabilities, and adherence to regulatory requirements.
o Conduct regular audits and inspections of factories to ensure consistent quality standards.
o Manage Third Party Inspectors, Laboratories for testing and Inspection agencies to ensure compliance to company and international quality standards.
* New Product Development:
o Work closely with design, engineering, and manufacturing teams to establish quality requirements for new products.
o Develop and implement quality control plans for new product launches.
o Identify potential quality risks early in the development process and implement preventive measures.
* Issue Resolution & Continuous Improvement:
o Lead root cause analysis investigations for major quality issues and implement corrective and preventive actions (CAPA).
o Monitor and follow up on outstanding quality cases to ensure timely resolution.
o Develop strategies to reduce defect rates and improve product reliability.
o Write procedures to address quality escapes and tighten compliance.
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o Ensure compliance with relevant industry regulations and company policies.
o Provide regular reports to senior management on supplier performance, major quality concerns, and improvement initiatives.
Requirements
* Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field.
* Minimum of 10 years of experience in a quality management role, preferably within a manufacturing or supplier management environment.
* Strong knowledge of quality control processes, root cause analysis methodologies, and continuous improvement tools.
* Leadership and teamwork.
* Experience with supplier audits, factory inspections, and product testing.
* Excellent problem-solving skills and ability to work under pressure.
* Strong communication skills in English and Italian.