Primary Function
Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as an advisor/consultant to customers. The Account Manager is responsible for retention and value expansion with assigned Abbott existing but also new possible accounts.
Major Responsibilities
* New business acquisition
* Renewals of expiring contracts or new tenders issued by existing customers, as well as price negotiations ensuring customers have the right prices
* Establish value propositions and build business cases
* Post-sale involvement with customers
* Develop broad relationships with key molecular lab stakeholders including the decision-making units, clinicians, and purchasing departments
* Serve customer requests and forward them to the respective Service department on technical and applicational questions
* Become an advisor/consultant to customers on lab productivity, use, and/or design
* Work actively in the CRM system, keeping the customer data up to date, reporting activities and market data
* Be the single point of contact that responds to the customer promptly
Education
Bachelor or Master degree or equivalent
Background
* Experience from IVD laboratory diagnostics business
* Experience from sales preferable but not mandatory if having strong experience from the molecular diagnostic field
* Experience from molecular laboratory field mandatory
* Strong experience maintaining and developing customer relationships
* Native in local language/English & other languages advantageous
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