Job Description
Human Resources and Selection Company, specialized in Research and Personnel Selection, is seeking an IT Support for a client company operating in the industrial sector.
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Job Details
* Position: IT Support
* Location: Carsoli (AQ)
* Contract Type: Direct Contract with CCNL Alimentare Industria (RAL27-30K)
The successful candidate will be part of the IT team and will report directly to the IT Manager. They will work within a team of 3 people and will be responsible for managing the basic IT infrastructure, supporting users, and contributing to projects implementing new technologies.
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Key Responsibilities
* Provide technical support to users for hardware and software problem resolution;
* Manage and resolve technical assistance tickets;
* Perform routine maintenance on PCs and peripherals;
* Contribute to monitoring and maintaining corporate servers;
* Perform backup and recovery activities on systems;
* Participate in application projects, including process analysis and functional analysis;
* Collaborate on expansion and implementation projects of new IT technologies.
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Requirements
* Degree or Master's degree in Informatics or related fields;
* 2-3 years of experience in the role of Help Desk or System Administrator;
* Knowledge of computer networks (TCP/IP, DNS, DHCP);
* Able to diagnose and resolve software and hardware problems, and experience with ticketing software and remote support;
* Knowledge of Active Directory and domain management;
* Experience with Windows and Linux operating systems;
* Knowledge of Office 365 tools (Word, Excel, Outlook, SharePoint, OneDrive, Teams);
* Preferably knowledge of MSSQL/MySQL;
* Familiarity with virtual environments;
* Plus: basic understanding of VoIP telephony and troubleshooting, knowledge of programming languages (C++, C#, Python, PHP - Laravel), knowledge of communication protocols of MES systems;
* Excellent problem-solving skills and proactivity, good communication and relational skills, ability to work in teams and manage autonomous activities.
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Offered Benefits
* Direct contract with unlimited duration;
* CCNL Alimentare Industria (RAL27-30K) wage scale;
* Company welfare package;
* Production bonus.
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Working Hours
Monday to Friday, from 8:30 AM to 5:30 PM, with lunch break.
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Equal Opportunities
SG Human Resources offers equal employment opportunities to workers and job seekers. The Company promotes diversity and inclusion in the workplace. Every company in the Group rejects any form of discrimination based on race, color, gender, religion, sexual orientation, nationality, disability, or other personal characteristics protected by national laws.
The selection process will be carried out after providing prior information on data protection pursuant to Articles 13 and 14 of EU Regulation 2016/679 and exclusively after acquiring explicit consent from the candidate.