Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner, you can expect a dynamic and open team that values both innovation and tradition.
We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as:
Hotel Manager (m/f)
YOUR TASKS:
* Manages the entire Rooms Division Department (Front Office & Bell-Boys, Reservations, Housekeeping)
* Coordinates the operational day-to-day business ensuring a smooth process
* Develops, implements and monitors standards
* Deeply involved in guest assistance and complaint management (including replies to all Channel’s Guest Comments)
* Together with the GM prepares budget reviews, forecasts, and reports
* Cost and quality management
* Productivity and employees' work schedule planning
* Maintains and tends to the various systems involved in the operations of an international hotel group
* Works closely with the General Manager, FOM & Housekeeping department to manage and ensure all Guests’ requests are met and fulfilled.
* According to management instructions, organize and coordinate the entire business
* Monitoring and control of the work of the building manager's, internal maintenance & external employees in the building
YOUR PROFILE:
* Several years of work experience in the front office and/or housekeeping areas
* Completed vocational training in hospitality
* Excellent German and English skills are a must; additional languages are desirable
* Excellent Protel skills are an advantage
* Excellent leadership qualities; attention to quality; high flexibility and hands-on attitude
* Perfect and professional appearance and outstanding communication skills
* Being of service is your calling
* Together with your team, you will ensure that our hotel guests receive the best possible service
OUR BENEFITS:
* All-inclusive onboarding program for a great start at work
* Healthy and balanced employee meals in our team restaurants (also on days off)
* Individual development planning and support through internal and external training and development opportunities
* Active contribution in a dynamic work environment
* Enjoy your holiday in the best hotels at special employee conditions
* Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services
If you have any questions, please do not hesitate to contact us by e-mail.
Please apply exclusively via the "Apply for this job" button.
We are looking forward to receiving your application!
CONTACT:
Falkensteiner Hotel & Spa Jesolo *****
Piazza Le Corbusier, 6 · I- 30016 Lido di Jesolo (VE) - Italy
it.fje.hr@falkensteiner.com
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