Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.
We are looking for a Maitre for the season to join our Restaurant team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity, and community.
Reports to Restaurant Manager.
Responsibilities
* Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards.
* Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standards and procedures.
* Maintain a professional relationship with guests and colleagues.
Requirements
* Effective communication, emotional intelligence, and adaptability.
* Collaboration: be a role model for teamwork, and proactively go out of your way to help others.
* Drive results: set clear goals and expectations and maximize resource allocation to achieve them.
* Global perspective: treat one another with respect and inclusiveness regardless of position, level, or background.
* Be capable of advising on best selling prices and review regularly according to the Restaurant Manager’s instructions.
Other Requirements
* Minimum 3 years’ experience in the same role in the luxury hotel industry.
* Fluent in English and Italian; a third language is desirable.
* Experience preferably at an international level in a fine dining restaurant required.
* Professional knowledge of Italian cuisine and Italian & International wines.
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