Trainee CRM Business Analyst (CRM) Rome, Italy TRAINEE CRM BUSINESS ANALYST (post - graduate) OPPORTUNITY: 6 months paid internship in the Customer Care and Field Force Effectiveness team Being part of one of the main players in the VET industry, leader in its sector, ranked among Best Workplace 2023 & Best Workplace for Women 2023 Collaboration and participation in international projects/teams within SEC Developing proficiency with CRM Tools, databases, Excel, Power BI, PowerPoint Location: Rome - hybrid Department: Customer Care and Field Force Effectiveness MAIN ACTIVITIES: The candidate will support the Customer Care and Field Force Effectiveness team with a particular focus on: Data analysis and KPIs monitoring Territories alignment and optimization Field Force training activities MINIMUM REQUIREMENTS: Degree in Economics, Marketing or similar English proficient Knowledge of Spanish and/or experience abroad (e.g., Erasmus program) is a plus Team player, proactive and open to innovation Creative and problem solver OFFICE and PERKS: Personal and professional development - being part of one of the main VET players Central office location (Vatican Area) Company events/team building/collaborative environment Mobile and laptop provided APPLICATION INSTRUCTIONS: Name: Please include your first and last name. Email: Phone: Please include your country code. CV / Resume: Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. J-18808-Ljbffr