Job Description
Orienta spa, a subsidiary of Florence, is seeking an ADDETTO/A AL CUSTOMER SERVICE for a well-known jewelry brand.
The ideal candidate will be responsible for:
* Providing customer assistance via telephone, email, and chat.
* Timely and efficiently managing and resolving customer requests.
* Collaborating with other company teams to address customer needs.
* Maintaining accurate records of interactions with customers and updating CRM systems.
Requirements
* Excellent English language skills and good German language skills.
* Strong written and verbal communication abilities.
* Able to work independently and as part of a team.
* Proficient in using computer software.
Offered
* Fixed-term contract leading to long-term employment.
Work Schedule
* Full-time from Monday to Friday.
Work Location
* Sesto Fiorentino.