Social network you want to login/join with: ICT User Support and Assistance, Dossobuono Client: Location: Job Category: Other - EU work permit required: Yes Job Reference: 1d644524b5ad Job Views: 23 Posted: 08.02.2025 Expiry Date: 25.03.2025 Job Description: ICT User Support and Assistance Back Department: ICT Location: Verona Villafranca Main Functions: Troubleshooting of any hardware issues related to desktop PCs, laptops, tablets, smartphones. Troubleshooting of any software problems related to Microsoft Windows operating system, Microsoft Office and company applications. Troubleshooting of any network issues/problems. Back office activities of Microsoft Active Directory (users, directories, permissions, emails, public folders). Internal procedure and policy editing. Asset and ticket management. Backup check. Requirements: High School Diploma or more. Fluent English (both written and spoken - B1). Social skills (teamwork, effective communication). Analysis and problem solving. Good IT knowledge (MS Office and Windows). Motivated, caring, open-minded, target-oriented. Willingness to travel in Italy and abroad. Additional / Advantageous skills: MS Active Directory, MS Exchange and MS back office services. Android and MAC OS/iOS knowledge. Experience in Mobile Device Management suite. Experience in a similar position. J-18808-Ljbffr