Job Summary
At Medtronic, you have the opportunity to start a lifelong career of exploration and innovation while helping champion healthcare access and equity for all.
You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
In this exciting role as a Field Service Specialist, you will provide field service for Cardiac Ablation Solutions (CAS) ablation business.
The ideal candidate will possess a mix of technical, leadership, and customer relation skills in the support of service and repair strategies for CAS capital equipment portfolio.
This role requires someone driven to succeed and willing to invest time necessary to deliver world-class service and development of new products for the CAS business.
This position is field-based and ideally located in Italy.
About Cardiac Ablation Solutions
CAS provides a broad suite of electrophysiology solutions intended to disrupt and lead the market in cardiac mapping and ablation technologies for arrhythmia management.
These clinical and economical solutions enable clinicians to treat patients with safer, faster, easier, and more predictable procedure times and outcomes.
Responsibilities
* Perform site assessments, installations, inspections, verifications, corrective, and preventive maintenance to ensure successful implementations of Affera equipment.
* Maintain and submit technical records as per regulatory requirements.
* Contribute to the technical knowledge base and disseminate product knowledge to Sales and Clinical teams.
* Contribute to service processes to ensure continual improvement and evolution of the Field Service organization.
* Participate in the development and delivery of technical training to distributors, partners, agents, and technically qualified representatives of the customer base.
* Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.
Required Knowledge and Experience
* 5 years' experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments.
* Ability to troubleshoot problems and technically diagnose medical equipment.
* Flexibility to travel frequently – the majority of the role will be traveling.
* A strong working knowledge in English and Italian.
Physical Job Requirements
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this position.
Benefits and Compensation
Medtronic offers a competitive salary and flexible benefits package.
A commitment to our employees' lives is at the core of our values.
We recognize their contributions and share in the success they help create.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity.
Our mission unites a global team of 95,000+ passionate people.
We are engineers at heart—putting ambitious ideas to work to generate real solutions for real people.