Apply Now
Location
Segrate, Italy
Salary
€20000 - €30000 /year
Job Type
Full-time
Date Posted
June 19th, 2024
View All Jobs
Customer Service Representative at Cathay Group
Location
Segrate, Italy
Salary
€20000 - €30000 /year
Job Type
Full-time
Date Posted
June 19th, 2024
Apply Now
View All Jobs
Euroresins, part of the Cathay Group, is one of the leading distributors of premium products to the Composite industry in the UK and Europe.
We are currently looking for a dedicated and enthusiastic Customer Service Representative to provide excellent customer service to our customers as well as support the Account Managers with their daily activities for our team in Segrate (Milan).
This role is full-time and fully office based.
Key Responsibilities
1. Handle front and back office activities
2. Process and manage sales orders efficiently
3. Respond to customer inquiries promptly and professionally, offering support and assistance
4. Coordinate with the logistics department to ensure timely and accurate delivery of products to customers
5. Maintain and update customer databases, monitoring order status, warehouse stock, and merchandise turnover
6. Perform final customer invoicing
7. Follow up on overdue accounts
8. Manage documentation related to commercial transactions, including purchase orders and customer/supplier relationships
Required Qualifications:
9. High school diploma or equivalent
10. Minimum of 2 years' experience in a customer service or commercial role
11. Proficiency in Microsoft Office
12. Knowledge of a second language is a plus, preferably English
13. Excellent communication and interpersonal skills
14. Strong organisational and time management skills
15. Initiative and ability to work independently in managing routine activities
16. Desire for professional growth
17. Own means of transportation (free parking at the office location)
What We Offer
18. A dynamic and supportive work environment
19. Opportunities for professional development and growth
20. Competitive salary and benefits package
21. Initial one-year fixed-term contract with the possibility of extension
Apply now to join our dedicated team in their mission of delivering outstanding customer service and quality products!
Apply Now