EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
1. 5+ years’ experience in various areas of:
* Latest Cisco Routing & Switching Technologies
* Design, implementation and troubleshooting of routing protocols (OSPF, BGP, ISIS, MPLS, EIGRP)
* Implementation and troubleshooting of switching protocols (STP, MSTP, RapidPVST, EtherChannel, LACP, Virtual Stack, StackWise, Cisco Nexus NX-OS)
* Advanced routing technologies (Policy Based Routing, VRF, redistribution, GRE, BGP/MPLS traffic engineering, BGP Confederations, BGP Route Reflectors, L2TP, IP SLA, DMVPN)
* IPv6 implementation and troubleshooting (OSPFv3, MP-BGP)
* Design, implementation, troubleshooting of the network security technologies (IPSec, AAA, Role Based Access Control, Public Key Infrastructure, security hardening concepts)
* Knowledge of network monitoring concepts
* Knowledge and understanding of the latest software defined networking technologies
* Knowledge and understanding of the virtual network infrastructure concepts
* Active Cisco CCNP certification (CCNP Enterprise or CCNP Service Provider)
* Configuration management practices and tools
* Knowledge of ITIL IT service management model
* Experience and applied knowledge of Service Transition
DUTIES/ROLE:
1. Complete the activities/tasks agreed in each spring meeting as per sections 2 and 3 above
2. Produce sprint completion reports (format: e-mail update), which include details of activities performed. Specifically, the resolved number of tickets will be broken down into number of Incidents, Service Requests (work orders), Change Requests, Tasks, and Requests for Information or Internal Activities, traceable through ITSM
3. Participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the Service Delivery Manager or deputy
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