Hotel General Manager
Location: Vicenza, Italy
Salary: €90,000 gross per annum
We seek an experienced General Manager to lead a hotel in Vicenza, Italy. The ideal candidate will have a strong background in hospitality, with expertise and passion for the Food & Beverage sector.
This role requires hands-on management of daily operations, exceptional leadership skills, and a commitment to delivering outstanding guest experiences.
The General Manager will oversee all aspects of hotel operations, drive revenue growth, maintain high service standards, and foster a positive team culture.
Key Responsibilities:
* Oversee daily hotel operations, ensuring seamless service across departments.
* Lead, motivate, and develop a high-performing team to achieve operational excellence.
* Drive revenue growth through strategic planning, sales initiatives, and cost control measures.
* Ensure exceptional guest satisfaction by consistently delivering high-quality service.
* Manage the hotel's financial performance, including budgeting, forecasting, and profit/loss oversight.
* Implement quality control procedures across departments, with a strong emphasis on F&B operations.
* Collaborate with the kitchen and restaurant teams to enhance culinary offerings and service.
* Foster strong relationships with guests, stakeholders, and local business partners.
* Ensure compliance with health, safety, and regulatory requirements.
* Identify opportunities for operational improvements and implement best practices.
Qualifications & Skills:
* Proven experience in hotel management, with a strong background in the F&B sector.
* Hands-on leadership style with the ability to inspire and support a diverse team.
* Excellent financial acumen, with experience in budgeting, forecasting, and cost control.
* Strong knowledge of hospitality industry trends and guest experience strategies.
* Exceptional problem-solving skills and the ability to handle operational challenges effectively.
* Fluent in Italian and English; additional languages are a plus.
* Strong communication, negotiation, and interpersonal skills.
* Ability to work under pressure and adapt to a fast-paced environment.