Role:
We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.
You are directly onsite with our customers and working on incoming tickets of your users:
Setting up PC workplaces
Installations, migrations and rollouts
User administration via Active Directory
User support with MS Office, Windows and other software issues
Deal with stock / asset management
Provide support on meeting room / conferencing room
Provide smart hand support for Server and network devices
You are exiting your users with creative solutions and a service-orientated approach.
Location:
Rome (South Rome) - fully onsite
Requirements:
2 years of IT experience in enduser support within corporations
Familiarity with ticketing system
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Good English and fluent Italian languages
Excellent time management skill
Ability to build relationships
Benefits:
Buddy program
Internal career development program
International job opportunities
Onboarding program
Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place:
20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.