We are looking for an Italian-English-and-German speaking Customer Service Operator to be based in Verona Villafranca.
Main Functions:
* Handles incoming calls or inquiries from prospective customers or clients
* Assists customers effectively by solving customer disputes
* Provides customers with additional information or explains services
* Discusses products offered and ensures customer satisfaction
* Tactfully handles confrontational or stressful interactions with the public
* Completes data entry as required
* Accurately captures customer information
Requirements:
* Applicants should be proficient in verbal and written communication (Italian, English, and German languages)
* IT competent
* Strong communication and negotiation skills
* Detail-oriented and accurate
* Willing to work on a daily shift basis (Monday-Sunday)
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