Posizione
JOB PURPOSE
The Senior Business Process Analyst will report directly into the Leathergoods Operations Director and will play a key role in driving business process improvements. You will work with process owners to gather information, define requirements and work closely with IT to develop solutions that meet business needs. The Senior Analyst will oversee the development of new processes, manage testing and trials, provide day-to-day user support throughout the project roadmap, resolve issues and mantain system documentation. In addition, you will proactively lead the implementation of new processes and systems by providing training and guidance to users. The Senior Business Process Analyst will ensure the successful delivery of various workstreams, managing stakeholders, addressing dependencies, mitigating risks and issues, coordinating testing and providing ongoing support and training across the business.
RESPONSIBILITIES
Collaborate with business stakeholders to facilitate the design of new processes and perform gap analysis
Lead the definition of the business blueprint by gathering requirements from stakeholders and drafting the BBP document
Analyse and approve functional analysis provided by IT partners, ensuring alignment with agreed specifications
Supervise and coordinate the implementation and continuous improvement of IT systems from inception to completion
Closely collaborate with Supply Chain, Product Development, Logistics, Finance and IT
Act as the main point of contact for users
Take overall responsibility for user testing and training
Participate in IT-managed roll out projects
Act as super user to support before and after new software releases
Manage the User Acceptance Testing (UAT) for production part of the solution
PERSONAL PROFILE
University Degree in Management Engineering or Computer Science
Experience in fashion industrial/manufacturing environment, preferably within the Leathergoods business
Proficiency in ERP environments; experience in Stealth3000 would be an asset
Experience with PLM products
Understanding of Supply Chain, Product Development, Production and Logistics processes
Fluent in English and Italian
Caratteristiche del candidato
Lingue straniereE' richiesta la conoscenza delle seguenti lingue
1. Inglese: buono (B2-C1)
Area disciplinareingegneria,economico-statisticoTipo candidatoLaureato con esperienzaDisponibilità al trasferimentoNon richiestaDisponibilità trasferimento all'esteroNon richiesta