Accounts Receivable Collections Specialist
Location: Walking distance from Minute Maid Park, Houston, TX
Salary: $60,000/year (+/- based on experience, $29/hour)
Employment Type: Contract-to-Hire (60 days or less)
About the Role:
We are seeking a highly motivated and experienced Accounts Receivable Collections Specialist to join our growing team! This position offers a dynamic work environment, where you will manage collections for a $52 million portfolio, with a focus on resolving accounts that are over 90 days overdue (about $5 million).
You'll be working with a newly implemented AI-driven collections software, Stuut, which helps streamline invoicing and collections processes. You'll be responsible for sending emails/invoices, making phone calls, and following up with customers to ensure payments are made in a timely manner.
Key Responsibilities:
* Collect on accounts in a $52 million portfolio, ensuring timely payments, particularly for accounts over 90 days past due.
* Utilize Stuut, a cutting-edge AI collections software, to send emails, generate invoices, and track payment progress.
* Regularly pick up the phone to resolve issues, negotiate payments, and provide excellent customer service.
* Perform reconciliation and resolution of accounts as needed.
* Interact with customers across a wide range of industries in the U.S.
* Maintain accurate and up-to-date records of all communications and collections activities.
Work Schedule:
* Monday through Thursday: In-office, 8:00 AM - 5:00 PM with a 1-hour lunch break
* Friday: Work from home
* Contract-to-hire with benefits (including 401K) available after 60 days
Qualifications:
* Experience: At least 3 years of experience in Accounts Receivable, collections, resolution, and reconciliation.
* Skills: Basic proficiency in Microsoft Excel and Word.
* Communication: Comfortable making phone calls and interacting with clients to collect on invoices.
* Bilingual (Spanish/English) is a plus, but not required.
* No formal education requirements—relevant experience is key.
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