Job Description:
A leading import/export company is seeking a Customer Service Logistic Representative to join their new office.
Main Responsibilities:
* To manage customer inquiries and complaints regarding shipments and orders.
* To monitor and handle return and exchange operations.
* To collaborate with the team to optimize processes and improve customer service.
Requirements:
* High school diploma or equivalent.
* Excellent communication and problem-solving skills.
* Ability to work in a team-oriented environment with a strong focus on customer satisfaction.
* Proficiency in computer software applications.
What We Offer:
* A fixed-term contract with the possibility of conversion to an indefinite contract.
* Ongoing training and opportunities for professional growth and development.
* Corporate benefits, including meals vouchers and a company tablet.
Working Hours: Full-time, Monday through Friday.