Revolutionize Seller Performance
About Us
We're a young and innovative group of digital enthusiasts passionate about creating cutting-edge tools for sellers. Our mission is to empower them with the best possible performance.
Job Description
The IT Project Manager plays a crucial role in our team, overseeing customer onboarding, project delivery, and support. This flexible position ensures seamless communication between business requirements and technical teams.
Key Responsibilities
* Support pre-sales by being an expert product resource and providing detailed demos
* Analyze and prepare pre-sales quotes
* Deliver business analysis to technical teams
* Manage Sprints and contribute to their success
* Oversee customer projects, ensuring profitable management and successful product releases
* Manage customer escalations and troubleshoot issues
* Support the CEO and COO with customer-related requests and projects
* Collaborate with the product team on business analysis and development Sprints
Skill Requirements
* Familiarity with Agile Scrum methodology
* Delivering elements of systems design, including data migration rules and wireframes
* Understanding of ITIL and ESB logic, focusing on sales processes and data interchange
* Excellent written and verbal communication skills, including technical writing
* Good understanding of systems engineering concepts
* Bachelor's degree in Computer Engineering or Computer Science, or equivalent work experience
* Strong teamwork and problem-solving skills
About Working at Apparound
You'll join a highly innovative software company, part of the Gartner Magic Quadrant for Configure, Price & Quote Application Suites. As an Apparounder, you'll work closely with our young and close-knit team, following Scrum/Agile methodologies. You'll have opportunities for training and professional growth, comparing yourself with the latest technologies and interacting with international customers and suppliers.