Job Description
As an IT Manager, you will work alongside experienced professionals who are passionate about improving technology.
You'll be responsible for driving innovations that support everyone's experience, from customers to colleagues, so that our systems are efficient, fast, and simple.
* Devise and manage projects, including new technology deployments and internal programs.
* Manage and solve challenges involving IT infrastructure, such as local site networks, services, and hardware.
* Support the team with a range of work, including improvements to operational processes, manual work automation, and analysis of solutions.
* Deploy, maintain, and troubleshoot IT solutions throughout their lifecycle.
* Manage and develop on-site support teams and recruit new talent.
A Day in the Life
As an IT Manager, you'll be responsible for multiple sites and work in different settings where no two days are the same.
You'll ensure the IT infrastructure on-site is maintained and operational so that teams can deliver on behalf of our customers.
Taking a data-driven approach, you'll find opportunities to increase automation and efficiency, and pilot different technologies to support these objectives.
You'll report directly to the Regional IT Manager and lead on-site support teams, coordinate changes, and technology launches, and manage risks.
Basic Qualifications
* A degree in Computer Science or another technical field.
* Relevant experience in managing IT teams and projects.
* Advanced proficiency in verbal/written English and the local language.
* Relevant experience of creating documents like narratives or white papers to present key metrics and their impact on business objectives.
* Relevant experience working with networks, IT infrastructure, or system integration.
Preferred Qualifications
Preferred qualifications are not required to apply. If you have all the basic qualifications, we'd love to hear from you.
* Experience in a fast-paced customer-centric environment.
* Additional IT industry certifications.
* Experience of communicating with teams from different departments and at various levels of seniority.