IT Technician I - TechZone
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Posting Details
Position Information:
* Posting Number: 20245187V
* Position Title: IT Technician I - TechZone
* Posting Type: Student
* Hours/week: 20
* Eligibility: Work study preferred but open to all students
* Semester: 2024-2025 Academic Year
* Location: Detailed Work Schedule
* Number of positions: 7
* Department: 715-UNIT - Technology Support Services
* Contact Name: Seth Carey
* Contact Phone/Extension: 610-519-7207
Position Summary Information
Job Description Summary:
* Provide first-level help desk support to help maintain all UNIT-supported systems.
* Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
* Assist with computer problems and provide diagnosis and resolutions.
* Log calls utilizing the TeamDynamix (TDX) ticket system.
Requirements:
* Some technical knowledge to support the IT infrastructure.
* Excellent written and oral communication skills.
* Excellent customer service skills.
Additional Information:
* Summer, Fall, and Spring position.
* UNIT will provide ALL training.
* Must have a current driver's license to obtain golf cart certification.
Physical Demands Summary:
* Must be able to occasionally lift 50lbs.
Wage Rate: $11.25
Closing Date (11:59pm ET): 06/01/2025
Posting Specific Questions
Required fields are indicated with an asterisk (*).
* * Are you currently a registered Villanova student?
o Yes
o No
* Are you eligible for work study?
o Yes
o No
o I don't know
* * What is your availability? (days and times)
(Open Ended Question)
Optional Applicant Documents:
Required Documents:
* Cover Letter / Letter of Interest
* Resume / Curriculum Vitae
Optional Documents:
* Letters of Reference (uploaded by applicant)
* Other Document
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