Social network you want to login/join with:Technical Support Engineer (SWIFT), ConcorezzoClient:2140 K-T GMBHLocation:Job Category:Other-EU work permit required:YesJob Reference:c72e5ccb98fbJob Views:2Posted:28.03.2025Expiry Date:12.05.2025Job Description:DescriptionTo respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve.To assist field engineers in diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions.Working on challenging problems requires in-depth system knowledge and a sound understanding of operating principles.Exercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results.To collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer satisfaction.Travel within the region and worldwide to support escalated issues on-site on short notice.Create document content relative to troubleshooting processes, technical findings, provide service and postmortem reports.May be involved in tool installation, relocation, and upgrade of equipment.Provide Technical Training.Minimum QualificationsMaster's Level Degree, Bachelor's Level Degree or work experience of at least 1 year.
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