Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. Beckman Coulter Diagnostics Admin Field Service Manager for South Italy provides excellent support to our customers. In this organization, he will drive a team of engineers to provide “white gloves” support. He/She has to be focused on supporting the organization’s growth by creating base business retention through field support. As a member of the Customer Care Management team, he/she will report to the Senior Manager of Service Operations. Being responsible for base business retention, he/she will work closely with the Sales team to arrange a tailor-made plan to improve customer satisfaction. He/She will also be responsible for improving the technical and soft skills of the team, ensuring best-in-class support. Support the Customer Care Vision and Mission to add value to customers and be perceived as a partner to improve Lab performances. If you thrive in a fast-paced role and want to work to build a world-class post-sales organization—read on. In this role, he/she will have the opportunity to: Build the best class support in your area from technical and application perspectives. Work with Sales in supporting base business retention. Provide the right support to customers according to contract specifications and priorities. Arrange internal training for engineers. Support field operations from the admin standpoint (installation, daily routine, and deinstallation). The essential requirements of the job include: Degree in Technical Engineering or Scientific discipline (Chemistry, Biology). Min 5 years’ experience in the Medical Diagnostics industry leading teams. Leadership attitude, able to drive people and create a culture of strategy execution. Ability to work in a team with a strong focus on problem-solving. Ability to work flexible hours as business needs dictate. Available to travel 50% of the time. Hold a current valid driver’s license and good driving record. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy. Excellent English. At Beckman Coulter, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and try new things, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. J-18808-Ljbffr