Field Service Engineer - Mechanical
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
YOUR OPPORTUNITYSidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:- Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites;- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.- Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission
1. - Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications;
2. - Operate on Mechanical systems, HMI for regularactivities and troubleshooting as per Standard Operating Procedures.
3. Executebasic electrical work (e.g. cable wiring)
4. Properly handle, check and transfer equipmentnon-conformities;
5. Prepare Job Progress Chart and technical reports inreference to carried-out activities;
6. Ensure ultimate internal and external customersatisfaction;
7. Perform activities in line with the StandardOperating Procedures (SOPs), Sidel coordination plan rules and customer rules;
8. Report after sales opportunities detected onCustomer site;
9. Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and report-ing deliverables;
10. Report to the ISM for team site activities.
Your Profile
Education Qualificationsand Language Requirements:
11. Technical professional qualification or Bachelor degreein Engineering as a plus;
12. English fluent, written and spoken;
13. Other foreign language as per regional allocation isa plus.
ProfessionalQualifications and Experience:
14. At least 5 years of experience in field activities;
15. Experience in the beverage industry;
16. Consolidated technical background on Mechanic;
17. Knowledge of Sidel Portfolio is a plus;
18. Aseptic knowledge is a plus;
19. Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).
Key LeadershipBehaviour:
20. Managing and measuring Work;
21. Process Management;
22. Problem Solving;
23. Action Orientated;
24. Peer Relationships.