Job Title: IT Specialist Senior
We are seeking a highly qualified and motivated individual to fill this role.
Responsibilities:
* Support: Maintain computers and software using remote access and distribution tools. Provide direct support for branches and warehouses located in Italy.
* User and Permission Management: Manage Active Directory and Office 365.
* System Monitoring and Backup: Manage PRTG sensors, provision and maintain Windows Server systems, oversee datacenter management (vSphere, AWS EC2), design and provision Cisco Meraki networks, manage backups with Veeam, perform advanced troubleshooting of on-premise and cloud infrastructure, troubleshoot and manage the phone system, and oversee infrastructure and migration projects.
Governance:
* Management: Oversee contracts for IT service providers for directly supported countries and procure local IT equipment.
Requirements:
* Qualifications: Familiarity with access control models and network security, degree in Computer Science, Engineering, or a related field, advanced English level (written and spoken).
* Skills: Excellent interpersonal skills, negotiation skills, effective communication, and team collaboration, proactive, flexible, and problem-solving approach, ability to work under stress and meet deadlines.
* Experience: Previous experience with Active Directory and Office 365.
Preferences:
* Desirable Skills: Experience in provisioning and maintenance of Cisco Meraki, previous experience with software distribution solutions or MDM.