Chi siamo:
We are a young entrepreneurial group with a consolidated background in managing premium and luxury hotel structures. Our expertise goes beyond the hospitality world, as our corporate team consists of professionals with diverse skills: management, human resources, finance & controlling, marketing, sales, and facilities.
Cos'è il nostro valore aggiunto?
We believe in creating 'Ecosistemi del Bello': special destinations where culture, territoriality, well-being, and experiences reach excellence, offering experiential hospitality defined by value and storytelling in every detail. This is done while generating sustainable value and a positive impact on collaborators, guests, investors, communities, and territories.
I nostri valori:
- Integrità: We are true and genuine, respecting those around us.
- Valorizzazione: We are determined to value not only our guests' experience, but also our employees, the territory, and the surrounding community.
- Sostenibilità: We pay attention and operate towards sustainable tourism.
L'obiettivo della nostra avventura:
We are seeking the figure of GUEST EXPERIENCE AGENT for our Villa Paola Hotel and Capovaticano Resort Thalasso&Spa structures. Your mission will be to make every moment of the Guest unique, taking care of all aspects: product quality, punctual services, beauty research, attention to detail, and image care.
Tu sarai responsabile:
- Operation: You will respond to the specific needs of every Guest before arrival, during their stay, and after departure, interacting with department service chiefs involved.
- Sales: You will take care of understanding the Guest's needs, suggesting the best internal services and activities, both within and outside our structure, for an unforgettable holiday.
- HR: You will be disciplined at work, embody our company values, and be an ambassador of our culture and philosophy.