About Verizon Connect
We provide GPS-enabled fleet management and tracking products that help businesses reduce costs, increase productivity, and improve customer satisfaction.
Job Summary
This is a highly impactful role within the Verizon Connect Product Team. The successful candidate will be responsible for defining product requirements, collaborating with cross-functional teams, and driving the success of our Fleet Management products.
Main Responsibilities:
* Define product requirements by writing and prioritizing use cases
* Collaborate with cross-functional teams to produce market-driving user experiences
* Write Agile-based epics/stories with acceptance criteria and positive/negative paths
* Manage the product backlog, prioritize feature development, and ensure quality assurance following the roadmap
* Partner with stakeholders to understand customer requirements and envision new product solutions
* Incorporate feedback from customers, partners, and teams on product requirements
* Work with stakeholders to plan work for Development and QA, field engineering, and deployments
* Ensure products and releases are launched correctly and on schedule
* Analyze data to understand product performance, uptime, and usage post-launch
* Root cause product issues and manage customer expectations
* Provide support to Implementation, Customer, and Application Support teams
* Partner on product documentation during the Go-to-Market process for new features
Requirements:
* Bachelor's degree or relevant work experience
* Experience as a Product Owner/Business Analyst/Technical Project Manager in a technical environment
* Experience operating in an Agile & Lean/Kanban product dev environment
PREFERRED SKILLS:
* Knowledge in managing and building consumer electronic hardware/devices
* Experience creating superior user experiences for Mobile & Web-based products
* Experience working with OEMs (Original Equipment Manufacturers) or SOA environments
* Understanding of Telematics
* API/microservice specification knowledge
* Experience performing data queries in databases, validating data quality, or working with SQL, JSON, and/or XML
* Basic understanding of modern software development technologies and languages
* Experience working in Wiki & JIRA
* Advanced engineering degree (EE, CS, ME, similar) with high technical aptitude or extensive practical experience working with IoT solutions
* Excellent interpersonal, communication, presentation, and writing skills