For our department IT Quality Assurance within General Services, we are looking for a (an):
IT Quality Assurance Specialist (m/f/x)
Main duties:
* Interpret and build upon Luxair’s quality assurance standards, and ensure that our final products observe those standards.
* Document quality assurance activities with internal reporting.
* Assist with new standards for development and design, with improvements, and create test plans for implementation across all business units.
* Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables.
* Develop or update any complaints and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints.
* Drive and push for high level of quality of all product related topics within IT, business and with external stakeholders.
* Observe and raise opportunities for new features, analyses and prepare technical specifications of new integrations, informs about potential implementation gaps.
* Provide relevant information in product status reports, technical documentation, specifications, user manual or feedback.
* Lead the testing efforts for the product or application, in a disciplined, session-based approach.
* Define the scope of testing within the context of release/delivery.
* Development and definition of tests methods and testing tools.
* Build tools, scripts, automate, query various database types to help with broader or deeper testing coverage.
* Highlight bugs source, finding ways to reproduce weird behaviors, bug advocacy.
* Management of testing activities (analysis, test planning and organization).
Required profile:
* Be holder of a bachelor degree “BAC & 3” in Information Technology or equivalent combination of education and experience in a similar position.
* ISTQB certification.
* High proficiency in computer technology and systems operations.
* Relevant experience in quality analysis, testing, management, engineering, assurance or similar.
* Strong analytical and problem-solving skills, taking a disciplined and systematic approach.
* Able to work efficiently in an agile and other iterative style team environment with proactive work attitude.
* Show empathy, honesty, integrity and accountability. Good listening skills and ability to defend stakeholder needs.
* Demonstrated knowledge of testing best practices, version control practices and defect management practice.
* Able to prioritize tasks alone depending on changing product or project risks.
* Be autonomous and able to work closely with Product Owners and other stakeholders to understand their expectations at a deep level but can act as a team player and a coach/mentor too.
* Excellent verbal and written communication skills in English (French and/or German is considered as an advantage).
The ideal candidate:
* Knowledge of Javascript, Typescripts and playwright testing framework is a big plus.
* Knowledge of Luxemburgish or any other language is considered as asset.
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