Job Summary
We are seeking a highly qualified IT Specialist Senior to support our global operations. The ideal candidate will have extensive experience in system management, problem-solving, and leadership.
Key Responsibilities
* Maintenance of computers and software using remote access and distribution tools.
* Direct support for branches and warehouses located in Italy.
* User and Permission Management:
o Active Directory.
o Office 365.
* System Monitoring and Backup:
o Management of PRTG sensors.
o Provisioning and maintenance of Windows Server systems.
o Datacenter management (vSphere, AWS EC2).
o Design and provisioning of Cisco Meraki networks.
o Maintenance and management of backups with Veeam.
o Advanced troubleshooting of on-premise and cloud infrastructure.
o Troubleshooting and management of the phone system.
o Management of infrastructure and migration projects.
* Governance:
o Management of contracts for IT service providers for directly supported countries.
o Procurement of local IT equipment.
Requirements
* Familiarity with access control models and network security.
* Degree in Computer Science, Engineering, or a related field.
* Advanced English level (written and spoken).
* Excellent interpersonal skills, negotiation skills, effective communication, and team collaboration.
* Proactive, flexible, and problem-solving approach.
* Ability to work under stress and meet deadlines.
* Previous experience with Active Directory, Office 365.
Priorities
* Experience in provisioning and maintenance of Cisco Meraki.
* Previous experience with software distribution solutions or MDM.