Social network you want to login/join with: For a manufacturing costumer, we're looking for a Helpdesk Junior: Key Responsibilities: Monitor the performance of information technology systems to determine cost and productivity levels, and make recommendations for improving the IT infrastructure; Help define IT infrastructure strategy, architecture, and processes; Analyze business requirements by collaborating with key stakeholders across the organization to develop solutions for IT needs; Assess vendors and develop strategies for new hardware and software; Management of 1° level tickets and users support; Troubleshoot hardware and software issues related to internal IT; Develop and manage the IT budget, ensuring efficient resource spending. Requirements: Bachelor's degree in Information Technology, Computer Science, or equivalent experience; 1-2 years of experience working in the IT field; Knowledge of computer systems, security, network and systems administration, databases and data storage systems; Knowledge of ERP (Infor LN preferably), O365, Business Intelligence, SQL language, Cyber Risk Management. Strong critical thinking and decision-making skills; J-18808-Ljbffr