**Job Title:** Logistics Specialist
About SVP Worldwide:
SVP Worldwide, the world's largest consumer sewing machine company, has an immediate full-time Logistics Specialist position available. The company and its four iconic brands - SINGER, HUSQVARNA VIKING, PFAFF, and MySewNet - have delighted consumers for over 170 years. These premium brands and products are regarded as the choice for serious sewists and novice crafters.
The global sewing machine industry is experiencing renewed growth, expected to grow at 6.7% annually. With a product portfolio inclusive of sewing machines, accessories, notions, garment care products, and software, it is an exciting time to join and grow a career with us.
About the Position:
The EU Logistics Team manages the 3PL activities and cooperates cross-functionally with other functions such as Sales, Manufacturing, Demand Planning, Quality, and Finance supporting sales product initiatives, process improvement, and cost saving according to SVP's Strategic Principles.
This role reports to the Supply Chain-Logistics Europe Director and has the mission to support the rest of the Logistics Team on the entire Outbound process, order management activities, distribution process, and reverse logistics.
Key Responsibilities:
* Following the entire distribution process and daily contact with 3PL to check the order preparation and transportation activities; monitoring sales orders to prevent risk of missing revenue
* Daily transportation & outbound reporting overview to monitor the service level of 3PL (order preparation, delivery time, accuracy, POD) and constant communication with subsidiaries/Customer Service to make them aware about their order status
* Overviewing the booking and tracking of all outbound shipments, ensuring all orders are delivered safely and timely
* Handling Claims and root cause analysis with 3PL. Managing problem solving with internal customers and the 3PL
* Managing return shipments (reverse logistics)
* Invoice creation for Export procedure
* Managing transfer orders between 3PL plants, Work Orders, and Kitting according to Demand Planning instructions
* Managing the purchase order to EU Suppliers according to instructions received from Demand Planning Team
Requirements:
* 3+ years' experience in international logistics
* Experienced Import-Export procedure non-EU countries
* Knowledge in order preparation process, pick-pack, goods customization, and domestic and international transportation
* Well-fitting in team working environment and cooperative approach
* Excellent communication, problem-solving skills, and attention to detail
* Ability to prioritize activities
* Ability to work well in a fast-paced environment
* Excellent knowledge of MS Excel
* ERP: AS400 experience is a plus
* English level: B2-Upper Intermediate. All communications and meetings are performed in English language
* Spanish or German language knowledge are a plus