Primary Job Duties and Tasks:
The Business Management Specialist ideal candidate will have experience with producing Advance Planning Documents (APDs) for the administration of state / federal programs and possess a combination of project management, communications, business analysis, and technical writing skills.
Primary Job Duties and Tasks include:
* Manage, coordinate, and write/update APDs and associated documentation required for planning, implementation, and operations activities according to U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (HHS CMS) and U.S. Department of Agriculture Food and Nutrition Service (USDA FNS) guidelines including but not limited to Annual APDs, As-Needed APD Updates, Monthly Status Reports, CMS Outcomes, and State Specific Goals.
* Develop and maintain strong relationships with various teams, vendors, and stakeholders to support the APD process.
* Facilitate and coordinate various meetings to support the gathering, analysis, and finalization of information for the APD process.
* Maintain awareness of CMS, HHS, and USDA FNS policy updates, regulations, and standards for APDs as applicable and serve as the expert on the subject.
* Provide education to project team members and stakeholders on compliance processes including outcome statements and outcomes and metric development.
* Participate in meetings with federal partners and the Department.
* Participate in procurement development processes as appropriate and monitor associated progress.
* Participate in cost allocation processes as appropriate and monitor associated progress.
* Report status updates to program leadership on progress with APD development and associated activity reporting.
* Collect documentation content from business and technical staff.
* Independently review and prepare documents for review and approval.
* Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
Specific Knowledge Skills and Abilities (KSAs):
* Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.
* Minimum 3 years of experience developing advance planning documents preferred.
* Minimum 3 years prior state government/public sector experience with health and human services programs preferred (such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP, etc.).
* Working knowledge of government regulations as they pertain to the advance planning document writing process.
* Strong communication and follow-up skills.
* Experience managing multiple priorities/projects including project scope and understanding of schedules, quality, change management, and project financials.
* Prior business analyst or project management experience.
* Excellent written and verbal communication skills.
General Knowledge Skills and Abilities (KSAs):
The submitted candidate(s) must be able to apply common knowledge skills and abilities in the following areas:
* Communication: Have the ability to clearly convey information in both written and verbal formats to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
* Customer Service: Works well with clients and customers (i.e., business office, public or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
* Decision Making: Makes sound, well-informed, and objective decisions.
* Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles.
* Ability to receive and give constructive criticism and maintain effective work relationships with others.
* Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
* Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
* Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly.
* Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
Education and Certifications:
Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.
Work Location:
Tallahassee, FL 32303 or at the specified location.
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